Ireland: €6.50 (1-3 Working Days)

UK: €6.50 (3 – 4 working days) 

Purchases Online:

Pureonline.ie is happy to either refund or exchange a full priced item within 10 days (we do NOT refund postage/packaging charge), in accordance with the distance selling regulations.

It is your responsibility to ensure that the return item(s) arrives with us within this timeframe.

Purchases In store:

Pure Boutique is happy to offer either an exchange or credit note on full priced items within 10 days

It is your responsibility to ensure that the return item(s) arrives with us within this timeframe.

We recommend that you send your returns via a recorded / registered / insured delivery method. Sending your item by recorded post will also result in you having a tracking number. You can track your return to make sure that it has been received by us. 

You can post your return to: 

Pure Boutique 

Canal Road

Letterkenny

Co.Donegal

We recommend that you send your returns via a recorded / registered / insured delivery method. Sending your item by recorded post will also result in you having a tracking number. You can track your return to make sure that it has been received by us. 

You can post your return to: 

Pure Boutique

C/O tps fulfillment

33 Orchard Road Ind Est

Strabane

BT829FR

Please allow up to 14 days for your refund to be processed. It may take a further 2-7 days to show up back in your account

If we have received your return more than 14 days ago, and you haven’t received any information from us, let us know and we will follow up for you. 

Refunds for returned items will exclude shipping costs